CASE BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

CASE BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

TABLE OF CONTENTS

Title Page - - - - - - - - i

Certification - - - - - - - - - ii

Approval - - - - - - - - - iii

Dedication - - - - - - - - iv

Acknowledgment - - - - - - - - v

Abstract - - - - - - - - vi

Table of Contents - - - - - - - - vii-ix

List of Tables - - - - - - - - x

List of Figures - - - - - - - - xi

CHAPTER ONE: INTRODUCTION

1.0 Introduction - - - - - - - 1

1.1 Background of the Study - - - - - - 1-3

1.2 Statement of Problem - - - - - 3-4

1.3 Aim and Objectives of the Study - - - 4

1.4 Significance of the Study - - - - - - 4-5

1.5 Scope of the Study - - - - - - - 5

1.6 Organization of the Research - -- - - - 5

1.7 Definition of Terms - - - - - - 6

CHAPTER TWO: LITERATURE REVIEW

2.0 Introduction - - - - - - -- 7

2.1Theoretical Background - - - - - - 7

2.2 Overview of a Case - - - - - - - 7-8

2.2.1 Case Representation - - - - - - 8-9

2.2.2 Case Indexing - - - - - - - 9-10

2.3 Importance of Case Based Reasoning (CBR) System - - 10-13

2.4 Applications of Case Based Reasoning Expert System - 13-14

2.5 Architecture and Operations of Case Based Reasoning

Expert System - - - - - - - - 14-18

2.6 General Troubleshooting Process - - - - - 18-19

2.6.1 Points to Remember while Troubleshooting a PC - - 19-20

2.7 Review of Related Works - - - - - - 20-22

2.8 Overview of Expert System - - - - - - 22-23

CHAPTER THREE: SYSTEM ANALYSIS AND DESIGN

3.0 Introduction - - - - - - - - 24

3.1 Research Methodology - - - - - 24

3.2 Analysis of the Existing System - - - - - 24-25

3.2.1 Disadvantages of the Existing System - - - - 25

3.3 Analysis of the Proposed System- - - - - 25

3.3.1 Advantages of the Proposed System - - - - 25

3.4 System Design - - - - - - - 25

3.4.1 Input Layout - - - - - - - 26

3.4.2 Output Layout - - - - - - 27

3.4.3 Algorithm - - 28

3.4.4 Program Flowchart - - 29-33

3.4.5 Database Design - - - - - 34

3.4.6 System Architecture - - - - - 34

3.4.7 Use Case/Class Diagram/ - - - - - 34-36

CHAPTER FOUR: SYSTEM IMPLEMENTATION

4.0 Introduction - - - - - - - 37

4.1 System Design Diagram - - - - - - 37

4.2 Choice of Programming Language - - - 37

4.3 Analysis of Modules - - - - - 37-38

4.4 Programming Environment - - - - - 38

4.4.1 Hardware Requirements - - - - - - 38

4.4.2 Software Requirements - - - - - - 38-39

4.5 Implementation - - - - - - - 39

4.6 Software Testing - - - - - - - 39

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.0 Introduction - - - - - - - 40

5.1 Constraints of the Study - - - - - - 40

5.2 Summary - - - - - - - - 40

5.3 Conclusion - - - - - - - - 40-41

5.4 Recommendations - - - - - - - 41

References - - - - - - - - - - 42-43

Appendix A - - - - - - - - 44-46

Appendix B - - - - - - - - 47-53