CASE BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

CASE BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

CASE BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

CASE BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

TABLE OF CONTENTS

Title Page             -        -        -        -        -        -        -        -        i 

Certification -        -        -        -        -        -        -        -        -        ii

Approval     -        -        -        -        -        -        -        -        -        iii

Dedication            -        -        -        -        -        -        -        -        iv

Acknowledgment -        -        -        -        -        -        -        -        v

Abstract                -        -        -        -        -        -        -        -        vi

Table of Contents -        -        -        -        -        -        -        -    vii-ix

List of Tables        -        -        -        -        -        -        -        -        x

List of Figures      -        -        -        -        -        -        -        -        xi

CHAPTER ONE: INTRODUCTION

1.0     Introduction          -        -        -        -        -        -        -        1

1.1     Background of the Study -        -        -        -        -        -        1-3

1.2     Statement of Problem               -        -        -        -        -        3-4

1.3     Aim and Objectives of the Study                  -        -        -        4

1.4     Significance of the Study -        -        -        -        -        -        4-5

1.5     Scope of the Study -        -        -        -        -        -        -        5

1.6     Organization of the Research    -        --       -        -        -        5

1.7     Definition of Terms        -        -        -        -        -        -        6

CHAPTER TWO: LITERATURE REVIEW

2.0 Introduction    -        -        -        -                  -        -        --       7

2.1Theoretical Background       -        -        -        -        -        -       7

2.2 Overview of a Case   -        -        -        -        -        -        -        7-8

2.2.1 Case Representation        -        -        -        -        -        -        8-9

2.2.2 Case Indexing        -        -        -        -        -        -        -        9-10

2.3 Importance of Case Based Reasoning (CBR) System -        -      10-13

2.4 Applications of Case Based Reasoning Expert System         -      13-14

2.5 Architecture and Operations of Case Based Reasoning

      Expert System -        -        -        -        -        -        -        -    14-18

2.6 General Troubleshooting Process  -        -        -        -        -    18-19

2.6.1 Points to Remember while Troubleshooting a PC    -        -    19-20

2.7 Review of Related Works   -        -        -        -        -        -    20-22

2.8 Overview of Expert System -        -        -        -        -        -    22-23

CHAPTER THREE: SYSTEM ANALYSIS AND DESIGN

3.0     Introduction -        -        -        -        -        -        -        -        24     

3.1     Research Methodology             -        -        -        -        -        24

3.2     Analysis of the Existing System -        -        -        -        -     24-25

3.2.1  Disadvantages of the Existing System -        -        -        -        25

3.3     Analysis of the Proposed System-      -        -        -        -        25

3.3.1 Advantages of the Proposed System    -        -        -        -        25

3.4     System Design      -        -        -        -        -        -        -        25

3.4.1  Input Layout         -        -        -        -        -        -        -        26

3.4.2  Output Layout      -        -        -        -        -                  -        27

3.4.3 Algorithm                                                         -   -                  28

3.4.4 Program Flowchart                                            -   -             29-33

3.4.5 Database Design    -        -                  -        -        -                  34

3.4.6 System Architecture        -        -        -        -        -                34

3.4.7 Use Case/Class Diagram/ -        -        -        -        -            34-36

CHAPTER FOUR: SYSTEM IMPLEMENTATION

4.0     Introduction          -        -        -        -        -        -        -        37

4.1     System Design Diagram -        -        -        -        -        -        37     

4.2     Choice of Programming Language               -        -        -      37

4.3     Analysis of Modules                -        -        -        -        -     37-38

4.4     Programming Environment      -        -        -        -        -        38

4.4.1  Hardware Requirements -        -        -        -        -        -         38

4.4.2  Software Requirements   -        -        -        -        -        -     38-39

4.5     Implementation     -        -        -        -        -        -        -        39

4.6     Software Testing   -        -        -        -        -        -        -         39

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.0     Introduction          -        -        -        -        -        -        -        40

5.1     Constraints of the Study  -        -        -        -        -        -        40

5.2     Summary    -        -        -        -        -        -        -        -         40

5.3     Conclusion -        -        -        -        -        -        -        -     40-41

5.4     Recommendations -        -        -        -        -        -         -         41

References - -        -        -        -        -        -        -        -        -     42-43

Appendix A -        -        -        -        -        -        -        -               44-46

Appendix B -        -        -        -        -        -        -        -               47-53

CASE-BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING

CHAPTER ONE

INTRODUCTION

1.0 Introduction

This chapter is focused on the introduction of the study of case based reasoning system for personal computer troubleshooting. It presents the background of the system, statement of the problem, aim and objectives of the study, significance of the study, scope of the study, organization of the research and definition of terms.

CASE-BASED REASONING SYSTEM FOR PERSONAL COMPUTER TROUBLESHOOTING